本帖最后由 丁大仙儿 于 2014-4-9 11:23 编辑
这家5星级酒店坐落于19世纪奥斯曼宫殿内，拥有一个享有Bosphorus风景的无边泳池，设有水疗中心和健康中心，提供带免费无线网络连接的优雅客房。
Çırağan Palace Kempinski Istanbul酒店的客房配有豪华床上用品、落地窗、卫星电视和迷你吧。每间客房都提供阳台，享有花园或大海的美景。
Laledan餐厅供应开放式自助早餐，包括逾250道具有80％有机成分的餐点，另设有阿拉伯和亚洲菜肴专区。餐厅提供全天餐饮服务，供应丰盛的美食和当地特色菜。伴随着现场传统音乐，Tugra餐厅和酒廊每晚献上极致的奥斯曼用餐体验。Le Fumoir及Çırağan等高级酒吧提供各种饮品。
客人可以在土耳其浴室内放松，或者在泳池旁的私人小屋内享受按摩服务。Çırağan Palace Kempinski Istanbul酒店设有室内游泳池和健身中心，并提供私人教练。
Çırağan Palace Kempinski Istanbul酒店距离Taksim广场和İstiklal街仅有4公里，设有内部免费私人停车场。Ataturk机场距离酒店有45分钟车程。
It is great pleasure that I write this review about Ciragan Palace Kempinski Istanbul.
We organized a large conference which lasted over a week at the Ciragan with Top Executives with much success in early March 2014.
The location of the hotel (being right on the Bosporus) as well as the architecture is great. Conference room surroundings are simply put - beautiful. Meetings took place at the actual palace and the interior was very impressive and all our guests thoroughly enjoyed the location. Facilities were equipped with the latest technology and the hotel offers free and very fast Wifi access throughout the complex.
Rooms were beautifully decorated, impeccably clean and warm & inviting.
Hotels can be great, however getting great customer service, can be a challenge.
Unlike at other nice hotels, the service we have received at the Ciragan was fantastic. From the very first moment of reaching the hotel, we were greeted by the staff with our name, which continued during our stay. Throughout the hotel, the staff makes you feel welcome and part of them.
One very simple but special touch was a personalized welcome note accompanied by a wooden chest filled with stationary items required for our conference. I really appreciated this simple act, as most often, these things are not thought of.
I have spent several days at the hotel and never have I received any negativity, empty promise or slow service. On the contrary, I have had several special requests and every time it was dealt with very quickly and very efficiently. If you need something out of the ordinary, they actually aim to find a solution to assist the guest and they do it with a smile. It's not a famous line for nothing - A smile goes a long way. :-)
I would like to take this opportunity to thank each and everyone a the Ciragan Palace for their help in making our stay so memorable.
Dealing with the Sales Department - especially with Ms. Pelin and Mr. Haydar was an absolute pleasure. They were very polite and professional in their communication as well as actions.
Special thanks also go to the banqueting manager Mr. Murat, the doorman - Mr. Mehmet, the bell team and Mr. Sinan, IT manager - Mr. Senol, the concierge and front desk team and all the others whose names I unfortunately fail to remember.
We had an amazing time and appreciate everyone's efforts to make it such great experience.
I cannot wait to go back to this amazing hotel.
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发表于 2014-4-9 11:20:36
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